The highest public sector bank in the country continues to lure more customers, as they are concerned about the issue for over 50 crores in recent times. Thereby, the bank has issued warnings to its clients explaining these false messages. It stated that the message read that the accounts would be deactivated, once and for all. It was a fraudulent alert. So the bank has issued a warning to customers to be wary.
What NOT TO DO?
SBI has warned its customers to not respond to such text messages and stay clear from sharing their personal information or account related details. Having responded to these unsanctioned entities will land one directly into trouble. This such app has become the intensifying danger for the bank.
What is written in the message
It has been noticed from the content of fake messages sent in the name of the bank that they say Dear Account Holder, your account is going to be blocked. Click on the following link to update your PAN Card. There may be similar e-mails. Your answer leads to fraud. This way, most people have already been cheated.
What should one do?
Make a complaint by sending details of the communication to report phishing @ sbi.co.in, and also report it to the cybercrime helpline number 1930. Complaint can also be lodged through the official website of the Cyber Crime Branch https: //cybercrime.gov.in/.
What to do if one falls into the trap of scam?
If you are caught up in fraud, make sure you file your complaint; this will help to get your money back. According to RBI guidelines, this action would help avoid further fraud. It is because the bank buys an insurance plan that covers cyber fraud. So, once you provide your details, the bank will give such information to the insurance company to return all your money.
The complaint must be made within three days of occurrence; otherwise people may face a problem. If the customer reports after 4 to 7 days, he may have a loss of up to Rs 25 thousand